I just wanted to say thank you again for the great work that you and your crew have done for us. We are absolutely tickled with the finished product, and know that our family will enjoy the pool and patio for years to come.
We felt that you completed the job in a manner that was very respectful of our property, and found your staff to be courteous and very polite.We were certainly feeling frazzled as we were waiting for the job to be finished, but understand that you are in an industry which is totally reliant on the cooperation of mother nature. it certainly hasn't been a good spring for working outside. Having said this, you were able to organize the job so that the water was put in the pool on the last day of school! This was no small feat.
I also wanted to thank you both for your honesty and integrity. We feel that you have been very fair when pricing the job, and again when you evaluated the costs at the end of the project.I am sure that we will be in touch shortly, as we start looking at automatic cleaners, and a walk-able cover for the fall and winter.
Jonathan and Kirsten
As customers of the Pool Place for 16 yrs we have always been very pleased with the service provided to us. The staff is very knowledgeable, helpful and friendly. Our pool opens crystal clear every season and it remains that way during the summer months. We love the environmentally friendly products that the store carries as well.
Thank you Pool Place for helping us to enjoy a beautiful pool!
Renee & Allan Hedley
Patio-Plus & the Pool Place is a good place to go for all your pool needs. The staff are knowledgeable, courteous and very helpful. They give me step-by-step instructions, and when I follow them, our pool is very easy to maintain.
Hi Susan & Mike: Just a short note to say thanks for the great service over the years from your site in Dunnville. You and your staff have always taken the time and showed great patience in answering all of my questions and concerns. No question is too stupid and explanations are informative and to the point which is, of course, that the best pool water quality and enjoyment are maintained. Once again, thank you!
I have dealt with Patio Plus & The Pool Place for over 15 years and have had nothing but positive experiences with them. Their staff is friendly and knowledgeable and is always able to answer any questions I may have. I am always pleasantly surprized when I get a call back from one of the staff after I have been in to get a problem with our pool solved. I do admit that I have used other products on occasion, but have always gone back to Patio Plus & The Pool Place because the products that they provide work!
Water testing cannot be easier and simply by following the instructions printed, our pool continues to have clean sparkling water. On one occasion, when I needed a new part for the pool and it was not available at the Dunnville location, the part was delivered , from Smithville, to my home that same evening. That’s what I call service! I hope to have many more years in association with this great company.