As customers of the Pool Place for 16 yrs we have always been very pleased with the service provided to us.  The staff is very knowledgeable, helpful and friendly.  Our pool opens crystal clear every season and it remains that way during the summer months.  We love the environmentally friendly products that the store carries as well.

Thank you Pool Place for helping us to enjoy a beautiful pool!

Renee & Allan Hedley

Patio-Plus & the Pool Place is a good place to go for all your pool needs.  The staff are knowledgeable, courteous and very helpful. They give me step-by-step instructions, and when I follow them, our pool is very easy to maintain.

Ann Lunshof

Hi Susan & Mike: Just a short note to say thanks for the great service over the years from your site in Dunnville.  You and your staff have always taken the time and showed great patience in answering all of my questions and concerns.  No question is too stupid and explanations are informative and to the point which is, of course, that the best pool water quality and enjoyment are maintained.  Once again, thank you!

Greg Potter

I have dealt with Patio Plus & The Pool Place for over 15 years and have had nothing but positive experiences with them.  Their staff is friendly and knowledgeable and is always able to answer any questions I may have.  I am always pleasantly surprized when I get a call back from one of the staff after I have been in to get a problem with our pool solved.  I do admit that I have used other products on occasion, but have always gone back to Patio Plus & The Pool Place because the products that they provide work!

Water testing cannot be easier and simply by following the instructions printed, our pool continues to have clean sparkling water.  On one occasion, when I needed a new part for the pool and it was not available at the Dunnville location, the part was delivered , from Smithville, to my home that same evening.  That’s what I call service! I hope to have many more years in association with this great company.


Myrna Johnston

Dunnville, Ontario